Every account starts with a 30-day trial of most Premium & MAX features. No credit card required. After that, free plan stays free forever.
Free
Solo developer, 1–2 modules.
Premium
Active seller with multiple modules.
MAX
Team or high-volume catalog seller.
Prices ex-VAT. EU VAT-registered businesses: 0% reverse charge applies. VAT ID collected at signup and validated via VIES.
AI credit top-up packs available for Premium and MAX (one-time purchase, not a subscription).
Payments via Stripe. No contract lock-in — cancel or downgrade any time.
| Feature | Free | Premium | MAX |
|---|---|---|---|
| Limits | |||
| Modules connected | 2 | 6 | Unlimited |
| Team members | 1 | 1 (solo) | Unlimited + roles |
| AI credits / month | ~15 | ~300 | ~1000 + BYOK |
| Inbox & Tickets | |||
| Filters, tags, priority, drafts | |||
| Smart Priority scoring | Basic (date / unread) | Full (10 signals) | Full (10 signals) |
| Auto-sync frequency | Manual only | Every hour | Every 15 min |
| Attachments per reply | 1 | Unlimited (auto-zip) | Unlimited (auto-zip) |
| Web Push notifications | |||
| Topic segmentation + TL;DR | |||
| Manual ticket checklist | |||
| AI checklist (auto-extract actions) | |||
| Inline attachment preview | |||
| Review-request detection | |||
| Search | |||
| Keyword search | |||
| Semantic search | |||
| AI Reply Composer | |||
| Write Reply | |||
| Improve / Proofread / Shorten / Enrich / Check Reply | |||
| Translation (inbound + outbound) | (uses credits) | ||
| RAG drafts from your docs | |||
| BYOK (bring your own OpenAI key) | |||
| Quick Replies | |||
| Templates | 5, local | Unlimited + categories + Addons sync | + auto-attach module ZIP |
| Documentation Guides Beta | |||
| Auto-cluster guide candidates | |||
| Generate Docusaurus MDX | |||
| Documentation crawler Beta | (Beta) | (Beta) | |
| Module Catalog | |||
| View module stats | |||
| Upload module ZIPs | |||
| Orders | |||
| Order history | 3 months | 24 months + CSV export | 10 years + CSV import + margin/refund |
| Customers | |||
| Customer profiles | Basic | + filters, order history, revenue, VIP segmentation | + installed-modules detection, credential vault |
| Website health checks | |||
| Malicious link detection | |||
| Credential Vault | |||
| Encrypted BO / FTP / SFTP / SSH storage | |||
| Live FTP/SFTP connection test | |||
| Paste-all credentials + AI parse | |||
| Dashboard & Analytics | |||
| KPI tiles | |||
| Revenue + orders charts | |||
| Customer value segments (VIP / repeat / new) | |||
| CSV export (dashboard, orders) | |||
| Settings & Admin | |||
| Theme + reply signature | |||
| Auto-close inactive tickets | |||
| Ratings | View, import & CSV export | ||
| Audit log | |||
Credits are pooled per organisation and reset on the 1st of every month. Lightweight auto-features (language detection, topic labels, ticket embeddings, TL;DR) are free — they don't consume credits.
2 credits
1 credit
MAX plan: bring your own OpenAI API key and bypass credit deduction entirely. Top-up packs (e.g. +200 credits) available for Premium and MAX via one-time purchase.
No credit card. No onboarding call. Just your Addons API key and 5 minutes.
Create your free account